Meet The Team - TLQ Management Staff

Photo of Todd Stephens

Todd E. Stephens - President/Owner

I am a KBE vendor, certified in the Randolph-Sheppard Vending and also certified in SERVSAFE Restaurant Food Management.

In my career, I have been employed as a contractor for the National Federation of the Blind of Kentucky (NFBK) to run Project NFB-NEWSLINE for the state of Kentucky. NFB-NEWSLINE is an audio reading service for the print impaired. I have held a variety of positions with Independence Place of Kentucky, a Center for Independent Living, Wells Fargo and Winn-Dixie over my 30 plus year career where attention to detail, dependability, excellent customer service skills, and problem solving have been core attributes for me in conducting business.

I earned my M.B.A. in Finance from Golden Gate University located in San Francisco, CA and a B.A. from the University of Kentucky in Business Administration.

I am a member of the National Federation of the Blind of Kentucky (NFBK) Board of Directors serving as First Vice President, NFB Kentucky Technology Assistance Division serving as President, Governor's Councils: Kentucky Assistive Technology Service Network (KATS) and Kentucky Office of Vocational Rehabilitation (OVR Council. I served as Chairman of the Kentucky Office for the Blind SRC from April 2017 through October 2018. In July 2019, I became a member of the National Association of Blind Merchants (NABM). I am also a member of the Kentucky Blind Vendors Committee serving a second term with an initial term from 2018-2020. I am one of eleven members elected by my peers across the state of Kentucky. This committee works collectively with the State Licensing Agency (SLA) regarding administration and policy decisions.

Photo of Paula Parnell

Paula Parnell- Director of Food Delivery Services

TLQ is very fortunate to have the opportunity to have Paula Parnell manage our Micro Market and Vending services at the IRS Gateway building. Paula brings "A plus" customer service experience and her dedication and reliability is second to none. She has more than two decades of experience in vending and canteen operations and is looking forward to serving you today.

Photo of Louis Frommeyer

Louis Frommeyer - Operations Manager

Lou, affectionately known as Louie comes to TLQ with and extensive and wide-ranging background, including that in restaurant operations. In his short time as a member of the TLQ management staff, Lou has contributed greatly as a true team player in the streamlining of TLQ operations. This has already paid dividends in making us more effective and efficient in food delivery services in both canteen and in our Micro Market kiosks.

Lou has also developed and initiated marketing plans which we have implemented in our strategy to bolster sales at Gateway.